DELIVERY CHARGES
Orders below £50 are subject to a delivery charge and orders above £50 are free of charge (UK only).
When going through check out you can choose different delivery option depending on the weight of the items you are ordering. 
 
For deliveries outside the UK you will find the information in the checkout process but for special deliveries or deliveries to countries not listed please CONTACT US to confirm delivery charges and times for your area/country. Please note that international deliveries are ex works, however we are happy to organise the delivery for you and pass the tracking details on so you can trace the parcel and enquire with the delivery company directly.
 
DELIVERY TIMES
For orders received before noon, we generally dispatch the same day for next working day delivery (Mon-Fri).  For orders received after noon, we dispatch the next working day with delivery being the following working day, but in busy times there can be delays with the couriers, so please leave yourself a few days before running out to be on the safe side and to avoid disappointing your clients.
Delivery times for international consignments can vary depending on the country and how quick your delivery agent handles customs clearance etc. 

 

COURIER INFORMATION
Once the order has been booked with the courier you will receive tracking details. Unless specified otherwise the courier will leave the parcel with a neighbour or post it through the letterbox so that you receive your order quickly. For specific instructions of where to leave the parcel or where not to leave it please use the note box. Please note that neither us nor the courier will be liable for any loss or damage if the package is not signed for.
International parcels are dispatched via airmail on a tracked and signed service. For courier deliveries please contact us for a quote before placing your order. 
 
RETURNS
Please note that as a trade supplier and due to the nature of the business, we are unable to accept returns, as we need to ensure that the products are always kept sealed and safe to ensure that you will get first class products that have not been opened or contaminated.